pkb9 takes your privacy seriously. This Policy explains exactly what personal data we collect when you use the pkb9 platform, why we collect it, how we store and protect it, who we may share it with, and the rights you hold over your own information. Please read it carefully.
These six principles guide how pkb9 handles your data. The full legal detail is in the policy document below.
pkb9 limits data collection to what is genuinely necessary for account operation, identity verification, payment processing, and legal compliance. We do not collect data for its own sake.
pkb9 does not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes. Your data is not a product we monetise outside of running this platform.
All data transmitted between your device and pkb9 is encrypted using TLS 1.3. Stored data is protected by AES-256 encryption. Access to personal data within pkb9 is restricted on a strict need-to-know basis.
pkb9 respects your rights as a data subject. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team — subject to legal retention obligations.
pkb9 uses cookies and similar technologies for session management, security, and platform performance analytics. We explain exactly what cookies we place and why in our Cookie section below.
In the unlikely event of a data security incident that affects your personal information, pkb9 will notify affected users promptly and take immediate remedial action in line with our incident response protocol.
As a pkb9 account holder, you hold the following rights with respect to your personal data. To exercise any of these rights, contact [email protected].
You may request a full copy of the personal data pkb9 holds about you, along with information about how it is being used.
If any personal data pkb9 holds about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
You may request deletion of your personal data where pkb9 no longer has a legitimate legal basis to retain it, subject to applicable legal obligations.
You may ask pkb9 to restrict how it uses your data in certain circumstances, for example while the accuracy of the data is under dispute.
Where processing is based on your consent or a contract, you may request that pkb9 provide your data in a structured, machine-readable format.
You may object to pkb9 processing your personal data for direct marketing purposes or where processing is based on legitimate interests.
This Privacy Policy ("Policy") is published by pkb9 ("pkb9", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the pkb9 website at pkb9.org and all associated services, games, mobile applications, and features offered through the platform (collectively, the "Service").
pkb9 is committed to protecting the privacy and personal data of all users. This Policy has been prepared in plain English so that every pkb9 user — whether you are signing up from Karachi, Lahore, Islamabad, or anywhere else in Pakistan — understands exactly how your information is handled and what rights you have.
By registering a pkb9 account or using any part of the Service, you acknowledge that you have read and understood this Policy. This Policy should be read together with the pkb9 Terms and Conditions, available at /terms-conditions.
This Policy is written in English. In the event of any inconsistency between a translated version and the English version, the English version shall take precedence.
pkb9 collects personal data through several channels: information you provide directly, information collected automatically when you use the Service, and information received from third-party service providers such as payment processors and identity verification partners. The categories of data we collect include the following:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, national identity card number, passport number |
| Contact Data | Email address, mobile phone number, residential address (city, province, Pakistan) |
| Account Credentials | Username, encrypted password hash (pkb9 never stores plain-text passwords) |
| Financial Data | JazzCash or EasyPaisa wallet number, bank account details (for bank transfer methods such as HBL, UBL, Meezan Bank), transaction history |
| Verification Documents | Copies of identity documents, proof of address, payment method ownership evidence submitted during KYC |
| Communications | Content of messages sent to pkb9 support, feedback submissions, complaint records |
When you access and use pkb9, we automatically collect certain technical and usage data. This includes your IP address, browser type and version, operating system, device identifiers, the pages and features you access within pkb9, timestamps of your sessions, bet and game interaction logs, and any error or crash data generated during your use of the platform.
This data is used primarily for security monitoring, fraud detection, platform performance optimisation, and responsible gaming analytics. We do not use this data to build advertising profiles for third-party marketing purposes.
pkb9 may receive personal data about you from third-party sources including identity verification service providers, payment processors (JazzCash, EasyPaisa, Raast), fraud prevention agencies, and publicly available databases where relevant to compliance checks. Data received from third parties is handled in accordance with this Policy.
pkb9 uses the personal data it collects for the following purposes:
pkb9 does not use your personal data for automated individual decision-making that produces significant legal effects without human review, except where required by law.
pkb9 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pkb9 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes outlined in this Policy:
All third parties with whom pkb9 shares personal data are required to handle that data in accordance with applicable data protection standards and are contractually prohibited from using it for any purpose beyond the specific service they provide to pkb9.
pkb9 is an internationally operating platform. The delivery of our services may require personal data to be transferred to, and processed in, countries outside Pakistan. Specifically, pkb9's server infrastructure, game providers, and certain compliance service providers may operate from jurisdictions in Europe, Asia, or elsewhere.
When we transfer personal data internationally, pkb9 takes steps to ensure that appropriate safeguards are in place to protect your data — including contractual data protection clauses with receiving parties, selection of processors that maintain certified security standards, and operational controls limiting access to personal data.
pkb9 does not transfer your financial data, identity documents, or payment details to any third party located outside of verified, contractually bound service providers. We maintain a register of all data processing agreements involving international transfers.
pkb9 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation.
When personal data is no longer required, pkb9 securely deletes or anonymises it in accordance with its data disposal procedures.
pkb9 uses cookies and similar tracking technologies (such as local storage and session tokens) on its website and platform. Cookies are small text files placed on your device when you visit pkb9. They help us deliver a functional, secure, and personalised experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintain your login session, remember your preferences within a visit, and enable core platform functionality. Cannot be disabled without breaking the Service. | Session (deleted on browser close) |
| Security | CSRF protection tokens, fraud detection signals, and device fingerprinting for account security verification. | Session to 30 days |
| Functional / Preference | Remember your language preferences, display settings, and game filter selections between visits. | Up to 12 months |
| Analytics | Aggregate, anonymised data on page performance, feature usage, and error rates — used solely to improve the pkb9 platform. No cross-site tracking. | Up to 24 months |
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the pkb9 platform. pkb9 does not use third-party advertising cookies or cross-site tracking pixels.
pkb9 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security infrastructure includes:
Whilst pkb9 takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is 100% secure. You also have a responsibility to keep your pkb9 account credentials confidential and to notify us immediately at [email protected] if you believe your account has been compromised.
pkb9 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps to prevent minors from creating accounts.
21+ Only: If pkb9 becomes aware that personal data has been collected from a user under the age of 21, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where possible. If you believe a minor has registered on pkb9, please contact us at [email protected] immediately.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms including pkb9.
You may exercise any of the data rights described in this Policy — access, rectification, erasure, restriction, portability, or objection — by submitting a written request to pkb9's data protection contact at [email protected]. Please include your registered pkb9 account email address and a clear description of the right you wish to exercise.
pkb9 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or where pkb9 receives a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension within the initial 30-day period.
pkb9 will not charge a fee for processing data rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case we reserve the right to charge a reasonable administrative fee or to refuse the request.
Some rights are subject to limitations. For example, pkb9 cannot delete transaction data that we are legally required to retain for AML compliance purposes, even if you submit an erasure request. We will always explain the reason if we are unable to fully honour a request.
pkb9 reserves the right to update, modify, or replace this Privacy Policy at any time. When we make material changes to this Policy, we will revise the "last updated" date at the top of this document and provide notice to registered pkb9 users via email or a platform-level notification before the changes take effect.
Your continued use of the pkb9 Service following notification of changes to this Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how pkb9 protects your personal data.
Historical versions of this Privacy Policy are available on request by contacting [email protected].
If you have questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related concern, please contact the pkb9 data protection team through the following channels:
Response within 24 hours. Please use subject line: "Privacy Request".
For account-related data queries and urgent privacy concerns.
pkb9 is committed to resolving all privacy concerns fairly and promptly. If you are not satisfied with pkb9's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
pkb9 is built on transparency — in our games, in our payments, and in how we handle your data. Log in to your account, browse the full casino, or visit our FAQ if you have any remaining questions.
Login to pkb9 Visit the FAQ21+ pkb9 is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly.